ITLink Business Solutions (S) Pte Ltd (Company Reg. No. 199508167Z) ("Company", "we", "us", or "our"), operating as Planir.ai, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Data when you visit our website or use our SaaS applications (collectively, the "Service").
By accessing or using the Service, you consent to the data practices described in this Policy. If you do not agree with the terms of this Policy, please do not use the Service.
We collect Personal Data reasonably necessary for the provision of our SaaS services. This includes:
We do not store your full credit card information. All payment transactions are processed through third-party payment processors (e.g., Stripe, PayPal). We retain only limited information required for billing history and account verification, such as the payment method type and the last four digits of your card.
We use your Personal Data for the following purposes in accordance with the PDPA:
We may use aggregated and de-identified Customer Data to train and improve our AI models. This helps us enhance the accuracy and functionality of the Service for all users.
If you have an enterprise agreement with a data training opt-out provision, your Customer Data will not be used for model training purposes. To inquire about opt-out options for your account, please contact us at [email protected].
We do not sell your Personal Data. We may share your information with the following third parties:
We use cookies and similar tracking technologies to collect Usage Data and improve your experience. These include:
You can control cookies through your browser settings, and you can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. Disabling certain cookies may affect the functionality of the Service.
As a SaaS provider, our computing infrastructure is hosted in cloud environments (e.g., Amazon Web Services or Azure). Your Personal Data may be transferred to, stored, or processed in countries outside of Singapore (including the United States).
In such cases, we take steps to ensure that your Personal Data continues to receive a standard of protection that is at least comparable to that provided under the Singapore PDPA. We rely on robust data processing agreements with our cloud providers to ensure the security of your data.
We utilize industry-standard security measures designed to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and secure cloud infrastructure.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
In the event of a data breach affecting your Personal Data that is likely to result in significant harm or involves a prescribed scale of impact, we will notify you and the relevant regulatory authorities (including the Personal Data Protection Commission in Singapore) in accordance with our obligations under applicable law.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
When we have no ongoing legitimate business need to process your Personal Data, we will securely delete or anonymize it.
If you are located in Singapore, you have the following rights regarding your Personal Data:
To exercise these rights, please contact our Data Protection Officer (details below). We will respond to your request within 30 days as prescribed by the PDPA.
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing: We process your Personal Data on the following legal bases: (a) performance of a contract with you; (b) our legitimate interests in operating and improving the Service; (c) your consent, where applicable; and (d) compliance with legal obligations.
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
To exercise these rights, please contact us at [email protected]. We will verify your identity before processing your request.
The Service is not intended for individuals under the age of 18. We do not knowingly collect Personal Data from children. If we become aware that we have collected Personal Data from a child without verification of parental consent, we will take steps to delete that information. If you believe we have collected information from a child, please contact us at [email protected].
The Service may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every website you visit.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
For material changes that significantly affect your rights or obligations, we will provide at least 30 days' notice via email or a prominent notification within the Service before the changes take effect. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, or if you wish to exercise any rights regarding your Personal Data, please contact our Data Protection Officer:
Name: Jay Wang
Company: ITLink Business Solutions (S) Pte Ltd
Address: 25 Tai Seng Avenue, #03-02, NEON Building, Singapore 534104
Email: [email protected]
Phone: +65 8337 0791